✦ Luna Orbit — Project & Program Management

Implementation Manager

at Cutover

📍 Remote, US Remote 💰 $135K – $145K USD / year Posted March 11, 2026
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Position Details

Salary $135K – $145K USD / year
Type Full-Time
Experience mid
Exp. Years 3+ years
Education Not specified
Category Project & Program Management

About this role

This role involves orchestrating customer onboarding, managing plans and risks, and ensuring successful implementation and value realization.

Key Responsibilities

  • Define onboarding plans
  • Manage timelines and milestones
  • Coordinate teams
  • Identify risks
  • Ensure customer success

Technical Overview

Focuses on onboarding processes, delivery governance, stakeholder communication, and cross-team collaboration within enterprise technology environments.

Ideal Candidate

The ideal candidate is a mid-level project manager with 3+ years of experience orchestrating customer onboarding, ensuring smooth transitions, and driving value realization through cross-team collaboration.

Must-Have Skills

Act as onboarding orchestratorManage onboarding plansEnsure structured onboardingPartner with teamsDrive alignment and momentum

Nice-to-Have Skills

Experience with SaaS platformsKnowledge of cloud migrationsExperience with enterprise technology

Tools & Platforms

Onboarding ToolsProject Management SoftwareCommunication Platforms

Required Skills

OnboardingDelivery GovernanceRisk ManagementMilestone TrackingCustomer SuccessOperational OversightStakeholder CommunicationProcess ManagementValue Realization

Hard Skills

Customer OnboardingProcess ManagementStakeholder CommunicationRisk ManagementDelivery GovernanceProject PlanningCross-team CollaborationMilestone TrackingValue RealizationOperational Oversight

Soft Skills

EmpathyKindnessCuriositySelf-expressionLeadership

Industry & Role

Industry Technology
Job Function Customer onboarding orchestration

Keywords for Your Resume

OnboardingDelivery GovernanceRisk ManagementMilestone TrackingCustomer SuccessOperational OversightStakeholder CommunicationProcess ManagementValue RealizationCross-team Collaboration

Deal Breakers

No experience with SaaS onboarding, Lack of project management skills, Unwilling to work remotely in US

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