✦ Luna Orbit — IT Support & Helpdesk

Implementation Specialist

at Lumivero

📍 Remote, US Remote Posted March 05, 2026
Type Full-Time
Experience mid
Exp. Years 2 years
Education Not specified
Category IT Support & Helpdesk

This role involves managing the implementation of Lumivero's data-intelligence software for customers, ensuring successful onboarding, configuration, and support.

  • Project managing implementations
  • Onboarding and training customers
  • Configuring software to meet needs
  • Supporting post-implementation
  • Collaborating with teams

The technical scope includes software deployment, customer training, and configuration, with a focus on data analysis tools and project management methodologies.

The ideal candidate is a mid-level software implementation specialist with at least 2 years of experience in deploying data-intelligence software. They possess strong project and risk management skills, and are capable of onboarding and training customers remotely.

2 years of experience in software implementationProject or risk management qualification
ImplementationSoftware ImplementationProject ManagementRisk ManagementCustomer OnboardingTraining & CoachingWorkshop Facilitation
Project ManagementRisk ManagementTraining & CoachingWorkshop FacilitationCustomer OnboardingSoftware Implementation
CommunicationCollaborationProblem-solvingTime ManagementCustomer Focus
Industry SaaS
Job Function Software implementation and customer onboarding
Implementation SpecialistSoftware ImplementationProject ManagementRisk ManagementCustomer OnboardingTraining & CoachingWorkshop FacilitationLumiveroData-Intelligence SoftwareCustomer SupportRemoteProject Management QualificationSoftware Implementation ExperienceCustomer SuccessRisk Management Qualification

Less than 2 years of software implementation experience, No project or risk management qualification

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