Position Details

Salary $65K – $82K USD / year

Type Not Specified

Experience mid

Exp. Years Not specified

Education Not specified

Category Operations & Logistics

About this role

Courie AI seeks an Implementation Specialist / Client Success Manager to lead client onboarding, configure operational workflows, and optimize courier and last-mile delivery operations remotely.

Key Responsibilities

Lead client onboarding
Configure routes and operational rules
Manage multiple client projects
Train clients on platform
Analyze operational data

Technical Overview

The role involves managing client projects, configuring routing and operational data, and analyzing workflows using Excel and Google Sheets to improve delivery efficiency.

Ideal Candidate

The ideal candidate has experience in logistics or courier operations, with strong project management and data skills, capable of leading client onboarding and optimizing delivery workflows remotely.

Must-Have Skills

Experience in logisticscourierlast-mile delivery3PLor route-based operationsProven background in project management and customer onboardingStrong Excel or Google Sheets skills

Nice-to-Have Skills

Operational data analysisWorkflow optimizationClient relationship management

Tools & Platforms

ExcelGoogle SheetsDispatch software

Required Skills

Experience in logisticscourierlast-mile delivery3PLor route-based operationsProven background in project management and customer onboardingStrong Excel or Google Sheets skills

Hard Skills

LogisticsCourier operationsLast-mile deliveryRoute optimizationProject managementData analysisExcelGoogle SheetsWorkflow configuration

Soft Skills

CommunicationProblem-solvingProject managementCustomer focusData interpretation

Industry & Role

Industry Logistics

Job Function Client onboarding and operational workflow optimization in logistics

Keywords for Your Resume

Implementation SpecialistClient Success ManagerLogisticsCourierLast-mile delivery3PLRoute-based operationsProject managementCustomer onboardingWorkflow configurationData analysisExcelGoogle SheetsOperational dataDispatch workflowCourier operationsRoute optimization

Deal Breakers

No logistics or courier experience, Lack of project management skills, Inability to manage multiple client projects

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile