✦ Luna Orbit — System Administration

Implementation & Support Engineer II

at ScerIS, Inc.

📍 Remote, US Remote 💰 $75K – $90K USD / year Posted March 14, 2026
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Position Details

Salary $75K – $90K USD / year
Type Full-Time
Experience mid
Exp. Years 3-5 years
Education Not specified
Category System Administration

About this role

This role involves installing, configuring, and supporting Windows Server-based enterprise software in customer environments, with a focus on troubleshooting, documentation, and customer training.

Key Responsibilities

  • Install and configure software
  • Validate environment readiness
  • Customer communication and training
  • Create SQL queries and scripts
  • Review logs and escalate issues

Technical Overview

Supports Windows Server, IIS, SQL Server, PowerShell scripting, Active Directory, DNS, DHCP, and network troubleshooting in a remote environment.

Ideal Candidate

The ideal candidate is a mid-level system administrator with 3+ years of experience managing Windows Server environments, supporting IIS, SQL Server, and Active Directory, with strong troubleshooting skills and customer-facing experience.

Must-Have Skills

Installingconfiguringtroubleshooting Windows ServersActive Directory fundamentalsCore infrastructure services: DNSDHCPIIS setup and supportWindows Server application troubleshootingNetworking fundamentalsSecurity fundamentalsSQL Server fundamentalsPowerShell fundamentals

Nice-to-Have Skills

Customer-facing experienceLog analysisScripting in PowerShellDocumentation management

Tools & Platforms

Windows ServerIISSQL ServerPowerShellActive DirectoryWindows Event Viewer

Required Skills

Windows ServerIISSQL ServerPowerShellActive DirectoryDNSDHCPNetworking fundamentalsTCP/IPfirewallsTLSTroubleshootingLog reviewCustomer supportSystem administration

Hard Skills

Windows ServerIISSQL ServerPowerShellActive DirectoryDNSDHCPNetworking fundamentalsTCP/IPfirewallscertificatesTLSTroubleshootingLog review

Soft Skills

Customer communicationDocumentationTroubleshootingTask coordinationCustomer training

Industry & Role

Industry Software/IT Services
Job Function System administration and support for enterprise software environments
Role Subtype Systems Administrator
Tech Domains Active Directory, Microsoft 365, Windows Server, PowerShell, SQL / PostgreSQL

Keywords for Your Resume

Windows ServerIISSQL ServerPowerShellActive DirectoryDNSDHCPNetworking fundamentalsTCP/IPfirewallsTLSTroubleshootingLog reviewCustomer supportSystem administrationNetworkingLog analysisSecurity fundamentals

Deal Breakers

Lack of experience with Windows Server or Active Directory, No troubleshooting experience, No customer support background

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