Position Details
About this role
This role involves providing IT support for hotel systems, troubleshooting hardware and software issues, maintaining network security, and supporting guest Wi-Fi and hotel operations.
Key Responsibilities
- Provide IT support
- Troubleshoot hardware and software
- Maintain system security
- Manage backups
- Support hotel network systems
Technical Overview
The technical environment includes Cisco networking equipment, servers, network switches, and hotel management systems like PMS and POS, with a focus on troubleshooting and system security.
Ideal Candidate
The ideal candidate is an IT support professional with at least 1 year of experience in hardware and software troubleshooting, system security, and network support, preferably with Cisco networking knowledge.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Preferred
Industry & Role
Clearance & Visa
Keywords for Your Resume
Deal Breakers
Lack of experience in IT support, No knowledge of Cisco networking, Inability to troubleshoot network hardware
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