✦ Luna Orbit — IT Support & Helpdesk

Information Technology Management Assistant

at Janus Research Group

📍 Remote, US Remote 💰 $73K – $79K USD / year Posted April 14, 2026
Salary $73K – $79K USD / year
Type Full-Time
Experience mid
Exp. Years 5 years’ experience
Education Not specified
Category IT Support & Helpdesk

Ensure the technology department runs smoothly by managing IS business decisions, coordinating ECR requirements and delivery timelines, and supporting implementation verification. Also support database and data standards work including planning, performance tuning, and backup/recovery.

  • Validate schoolhouse requirements for Electronic Classrooms (ECR) and multi-media; Submit ECR requirements requests into SERENA Solutions Business Manager; Coordinate and track delivery status of ECR components per Career Training Continuum (CTC) timelines; Maintain IS fielding project plan with milestones, status, and resource allocation; Verify successful implementation via operational checks

Work with Electronic Classrooms (ECR) and Career Training Continuum (CTC) workflows, including NETC TRANET file share operations and NAVFAC drawing layouts. Provide operational checks after technology implementation and support database management system administration tasks such as monitoring, performance tuning, and backup and recovery.

The ideal candidate has 5+ years of experience supporting training development and computer systems and applications, with strong skills in database design, installation, monitoring, and backup/recovery. They can manage and track IS fielding project plans, validate and coordinate Electronic Classrooms (ECR) requirements through Career Training Continuum (CTC) timelines, and provide clear SITREPs to stakeholders.

5 years’ experience related to training development and computer systems and applicationsAnalyze and define data requirements and specificationsDesigndevelopinstalland implement databasesMaintainmonitorperformance tuningbackupand recovery of databasesinstallconfigureand maintain database management systems softwareAnalyze and plan for anticipated changes in data capacity requirementsDevelop and administer data standardspoliciesand proceduresProvide SITREPs on progress
Senior enlisted Naval Construction Force or Civil Corps Officer experienceAttending educational virtual workshops and meetingsReviewing NETC publicationsbenchmarking state-of-the-art practices
SERENA Solutions Business ManagerNETC TRANETNETC publications
Electronic Classrooms (ECR)SERENA Solutions Business ManagerCareer Training Continuum (CTC)NETC TRANET file shareNAVFACIS fielding project planoperational checksinformation technology strategiesinformation technology policiesinformation technology proceduresannual budget forecastingdatabase management systems softwarebackup and recoverydata standardsdata miningSITREPs
Electronic Classrooms (ECR)multi-mediaSERENA Solutions Business ManagerCareer Training Continuum (CTC)NETC TRANET file shareCTC rate-specific simulationelectrical upgradesECR drawing layoutsNAVFACIS fielding project planmilestone datesresource allocationoperational checksinformation technology strategiesinformation technology policiesinformation technology proceduresdata requirementsdata specificationsdatabase designdatabase developmentinstall databasesimplement databasesdatabase management systems (DBMS)database monitoringperformance tuningbackup and recoverydatabase capacity requirements planningdata standardsdata miningcustomer requirements documentationhardware lifecycle methodologysoftware life-cycle methodology
directing and managingstakeholder managementcross-functional collaborationproblem identificationevaluating trendsanticipating requirementscommunicationproviding SITREPsmaintaining professional and technical knowledgenetworking
Industry Government/Public Sector
Job Function Manage technology department support activities, ECR/CTC planning, and database/data operations for IS fielding and implementation delivery
Role Subtype IT Project Manager
Tech Domains SharePoint, Data & Analytics, Networking & Telecom, Database Administration
Information Technology Management Assistanttraining developmentcomputer systems and applicationsElectronic Classrooms (ECR)SERENA Solutions Business ManagerCareer Training Continuum (CTC)NETC TRANET file shareCTC rate-specific simulationelectrical upgradesECR drawing layoutsNAVFACIS fielding project planoperational checksinformation technology strategiesinformation technology policiesinformation technology proceduresannual budgetNETC publicationsdata requirementsdatabase management systems softwarebackup and recoverydata standardsdata mininghardwaresoftware life-cycle methodologySITREPsdatabase capacity requirements

Must have 5 years’ experience related to training development and computer systems and applications, Must be able to analyze and define data requirements and specifications, Must be able to design, develop, install, and implement databases and maintain backup and recovery

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