Position Details
About this role
A professional office environment seeks an experienced IT support specialist to manage hardware, software, and network issues supporting approximately 40-50 users in Miami.
Key Responsibilities
- Provide onsite technical support
- Troubleshoot hardware/software
- Manage user accounts
- Support AutoCAD and Bluebeam
- Ensure network security
Technical Overview
Supports Google Workspace, AutoCAD, Bluebeam, and network infrastructure including firewalls and switches. Uses security tools and documentation practices to ensure reliable operations.
Ideal Candidate
The ideal candidate is an experienced IT support professional with 3+ years supporting Google Workspace, AutoCAD, and Bluebeam in a professional office environment. They should be skilled in troubleshooting hardware, software, and network issues, with a focus on security and support documentation.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Required
Preferred
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with Google Workspace, No IT support experience, Unwilling to work onsite, No certifications like CompTIA A+ or Network+
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