Position Details
About this role
This role involves providing first- and some second-level support for property-based systems, including repairs, installations, and maintenance, primarily within a hospitality setting.
Key Responsibilities
- Providing hardware and software support
- Managing inventory
- Assisting with vendor contracts
- Supporting property systems
- Preparing reports
Technical Overview
Technical scope includes hardware repairs, software support, network troubleshooting, inventory management, and vendor contract compliance, utilizing Windows and Microsoft Office platforms.
Ideal Candidate
The ideal candidate is a mid-level IT support technician with 2+ years of experience in hardware and software troubleshooting, customer service, and inventory management, capable of providing first- and second-level support within a hospitality environment.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Preferred
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of relevant IT support experience, No professional certifications if preferred, Inability to work in San Francisco, CA
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