✦ Luna Orbit — IT Support & Helpdesk

Information Technology Officer

at Bank OZK

📍 Bradenton, FL, US Onsite Posted March 26, 2026
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Position Details

Type Full-Time
Experience entry
Exp. Years 3+ years
Education High school diploma or equivalent
Category IT Support & Helpdesk

About this role

Provides technical support for bank employees, including hardware, software, and network support, ensuring smooth operations across branches.

Key Responsibilities

  • Provides PC support
  • Conducts hardware/software installation
  • Maintains network support
  • Supports branch openings
  • Maintains inventory

Technical Overview

Supports PC hardware/software, local area networks, and uses Microsoft Office tools; assists in branch openings and inventory management.

Ideal Candidate

The ideal candidate is an entry-level IT support professional with at least 3 years of experience in hardware, software, and network support, preferably in banking or financial services. They should possess strong communication skills, attention to detail, and customer service orientation.

Must-Have Skills

Knowledge of hardware and software installationKnowledge of local area networksAbility to communicate technical conceptsAbility to work without close supervisionAbility to manage multiple tasks

Nice-to-Have Skills

Experience in banking or financial servicesExperience with inventory management

Tools & Platforms

Microsoft OfficeOutlookWordExcelPowerPoint

Required Skills

Hardware supportsoftware supportnetwork administrationMicrosoft Officecustomer service

Hard Skills

PC Supporthardware supportsoftware supportlocal area networksnetwork administrationhardware/software installationMicrosoft OfficeOutlookWordExcelPowerPoint

Soft Skills

communicationattention to detailorganizationcritical thinkingproblem-solvingcustomer servicetime management

Industry & Role

Industry Banking
Job Function IT support and helpdesk technician
Role Subtype Help Desk L1

Keywords for Your Resume

IT supporthelp deskPC supporthardware supportsoftware supportnetwork administrationMicrosoft OfficeWindowsIT support specialistcustomer serviceTroubleshootinglocal area networksinventory managementbanking ITon-sitetroubleshooting

Deal Breakers

Lack of experience in IT support, No high school diploma or equivalent, No experience with network administration

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