Position Details
About this role
This role involves providing technical support to employees, managing IT assets, and supporting system setup and troubleshooting in an on-site environment.
Key Responsibilities
- Support employees
- Troubleshoot issues
- Set up devices
- Manage assets
- Document support requests
Technical Overview
Supports end-user devices, manages Microsoft 365 and Azure environments, and maintains documentation for support processes.
Ideal Candidate
The ideal candidate is an entry to mid-level IT support specialist with at least 4 years of experience, skilled in troubleshooting, Microsoft 365, and basic networking and cloud environments, capable of supporting end-users effectively.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Less than 4 years of experience, Lack of experience with Microsoft 365 or Azure, Poor communication skills, Inability to work in a team
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