Ideal Candidate
The ideal candidate is an intern currently pursuing a degree in IT/CS with basic Windows and Microsoft 365 experience, strong communication, and an interest in IT operations/service management; able to work on-site in Fort Lauderdale and complete onboarding.
Must-Have Skills
Currently pursuing a degree in Information TechnologyComputer Scienceor related field
Nice-to-Have Skills
Interest in IT operations or service management
Tools & Platforms
ServiceNowAzure ADIntuneOffice 365Windows
Hard Skills
WindowsOffice 365Microsoft 365Azure ADAzure Active DirectoryIntuneServiceNowEnd user supportTicket triageOnboardingOffboardingDocumentationKnowledge baseIT operationsService management
Soft Skills
Strong communicationOrganizationAttention to detailDocumentationTeamworkProblem-solving
Keywords for Your Resume
information technologyit support internit service deskserviceNowazure adazure active directoryintuneoffice 365microsoft 365windowsend user supportticket triagedocumentationknowledge baseonboardingoffboardingit operationsservice managementacademic creditbackground screeningNDAon-siteservice desk
Deal Breakers
Not pursuing IT/CS degree, No ability to work on-site in Fort Lauderdale, Lack of basic IT troubleshooting knowledge
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