✦ Luna Orbit — IT Support & Helpdesk

Infrastructure Technician I

at Freeport-McMoRan

📍 Claypool, AZ, US, 85532 Unknown 💰 $27 – $35 USD / year Posted March 25, 2026
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Position Details

Salary $27 – $35 USD / year
Type Not Specified
Experience entry
Exp. Years 2+ years
Education High School diploma or GED
Category IT Support & Helpdesk

About this role

This role involves setting up and maintaining communication hardware, troubleshooting network and voice systems, and providing excellent customer support on-site at the Claypool facility.

Key Responsibilities

  • Set-up and install hardware
  • Troubleshoot network and voice systems
  • Perform preventative maintenance
  • Maintain documentation
  • Support safety programs

Technical Overview

Technical scope includes hardware repair, network troubleshooting, wireless and voice system maintenance, with tools like PBX and VoIP systems.

Ideal Candidate

The ideal candidate is an entry-level IT support technician with at least 2 years of experience in hardware and network troubleshooting, customer service skills, and familiarity with voice systems. They should be customer-oriented, safety-conscious, and able to work on-site in Claypool, AZ.

Must-Have Skills

Troubleshooting hardware/softwareNetwork troubleshootingVoice systems (PBX/VoIP)Customer service

Nice-to-Have Skills

A+ CertificationNetwork+ Certification

Tools & Platforms

WalmartSafewayFry's

Required Skills

Troubleshooting hardware/softwarenetwork troubleshootingVoIPPBXcustomer servicesafetycommunication

Hard Skills

Computer hardware troubleshootingNetwork troubleshootingWireless networkingVoice systems (PBX/VoIP)Basic networking protocolsPreventative maintenanceCustomer service

Soft Skills

CommunicationOrganizational skillsSafety awarenessTeamworkProblem-solving

Certifications

Preferred

A+ CertificationNetwork+ Certification

Industry & Role

Industry Manufacturing
Job Function IT support technician for communication systems
Role Subtype Help Desk L1

Clearance & Visa

Clearance Required None
Visa Sponsorship No

Keywords for Your Resume

help deskIT supporttroubleshootingnetworkVoIPPBXhardwaresoftwarecustomer servicepreventative maintenancecommunicationsafetyon-siteclaypool azentry level

Deal Breakers

Lack of troubleshooting experience, No customer service skills, Unwilling to work on-site in Claypool, AZ

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