✦ Luna Orbit — IT Support & Helpdesk

Inside Sales & Technical Support Manager

at Pulsar Measurement

📍 Largo, FL, US Onsite Posted March 13, 2026
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Position Details

Type Not Specified
Experience mid
Exp. Years Not specified
Education Not specified
Category IT Support & Helpdesk

About this role

This role involves supporting electronic discovery systems and legal technology infrastructure, ensuring system security, performance, and compliance in a government legal environment.

Key Responsibilities

  • Manage discovery applications
  • Support system security and redundancy
  • Perform system monitoring and troubleshooting
  • Liaise with vendors
  • Develop user training

Technical Overview

The technical environment includes electronic discovery tools like Relativity and Veritas eDP, Microsoft Server and SQL Server 2019/2022, with a focus on system administration, security, and data migration.

Ideal Candidate

The ideal candidate is an experienced IT professional with a background in electronic discovery and legal technology, capable of managing and supporting discovery applications and infrastructure in a secure environment, with top-secret clearance.

Must-Have Skills

Experience with electronic discovery toolsKnowledge of Microsoft Server 2019/2022Knowledge of Microsoft SQL Server 2019/2022Legal technology experienceUnderstanding of EDRM

Nice-to-Have Skills

Experience with RelativityExperience with Veritas eDPSystem reverse engineering

Tools & Platforms

RelativityVeritas eDPMicrosoft Server 2019/2022Microsoft SQL Server 2019/2022

Required Skills

Electronic DiscoveryLegal TechnologySystem AdministrationSystem MonitoringApplication SoftwareOperating SystemsSecurityBackup and RedundancyVendors LiaisonTrainingMicrosoft Server 2019/2022Microsoft SQL Server 2019/2022RelativityVeritas eDPSystem ArchitectureTechnical Requirements

Hard Skills

Electronic DiscoveryLegal TechnologySystem AdministrationSystem MonitoringApplication SoftwareOperating SystemsSecurityBackup and RedundancyVendors LiaisonTrainingMicrosoft Server 2019/2022Microsoft SQL Server 2019/2022Data MigrationSystem ArchitectureTechnical RequirementsRelativityVeritas eDP

Soft Skills

CollaborationProblem-solvingCommunicationTechnical SupportTraining Skills

Industry & Role

Industry Government/Public Sector
Job Function Support and administer electronic discovery systems

Clearance & Visa

Clearance Required Top Secret

Keywords for Your Resume

Discovery IT System AdministratorElectronic DiscoveryLegal TechnologySystem AdministrationSystem MonitoringApplication SoftwareOperating SystemsSecurityBackup and RedundancyVendors LiaisonTrainingMicrosoft Server 2019/2022Microsoft SQL Server 2019/2022RelativityVeritas eDPSystem ArchitectureTechnical RequirementsMicrosoft SQL ServerData Migration

Deal Breakers

Lack of Top Secret clearance, No experience with electronic discovery tools, No knowledge of Microsoft Server or SQL Server 2019/2022, Lack of legal technology experience

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