Position Details

Type Full-Time

Experience entry

Exp. Years 3+ years

Education High School Diploma

Category Finance & Accounting

About this role

Institutional Trust Account Associate supports the daily operational activities of Institutional Trust and Custody clients, including electronic funds transfers, asset receipt/delivery, net settlement, benefit payments, and document retention while managing risk and compliance.

Key Responsibilities

Execute electronic funds transfers; process receipt and delivery of assets; support net settlement, trade, and investment activities; manage document retention; identify operational risks and indicators of fraudulent activity

Technical Overview

Operational banking role focused on trust products and cash/security transactions; requires Microsoft Office proficiency and familiarity with risk/compliance controls.

Ideal Candidate

The ideal candidate is a customer-service focused banking professional with knowledge of trust operations and document retention, able to handle cash and security transactions with accuracy in a hybrid Philadelphia-based role.

Must-Have Skills

High school diploma or equivalentThree or more years of customer service experience

Nice-to-Have Skills

Thorough knowledge of general banking and trust productsAdvanced knowledge of cash and security transactions and trust operationsQuality customer serviceProficient with Microsoft Office

Tools & Platforms

Microsoft Office

Required Skills

Microsoft Officegeneral banking knowledgetrust operationscash and security transactionsdocument retentionrisk managementcompliancefraud prevention

Hard Skills

Microsoft Officegeneral banking knowledgetrust operationscash and security transactionsdocument retentionrisk managementcompliancefraud prevention

Soft Skills

customer serviceattention to detailcommunicationteamwork

Industry & Role

Industry Banking

Job Function Operational support for institutional trust and custody client services

Role Subtype Financial Analyst

Keywords for Your Resume

institutional trust account associatetrust operationsbankingcustomer servicemicrosoft officehigh school diplomathree years experiencehybrid schedulein-office 3 days per weekdocument retentionrisk managementcompliancefraud preventionphiladelphiapay rangee-verify

Deal Breakers

No high school diploma, Less than 3 years of customer service experience, Cannot work in hybrid Philadelphia office

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