✦ Luna Orbit — Healthcare & Medical

Insurance Information Coordinator - Remote

at Med-Metrix

📍 Remote, US Remote 💰 $21 – $23 USD / year Posted March 12, 2026
Salary $21 – $23 USD / year
Type Not Specified
Experience entry
Exp. Years Entry level
Education High School diploma or equivalent
Category Healthcare & Medical

This role supports the collections and denial management departments by verifying insurance information, researching claims, and ensuring HIPAA compliance in a remote healthcare setting.

  • Verify member benefits and claims
  • Research insurance information
  • Organize claim appeal timeframes
  • Use Microsoft Outlook for follow-ups
  • Disclose PHI in compliance with HIPAA

Involves handling insurance claims data, using proprietary healthcare databases like EAGLE, NAVI-Net, Epic, and I-SUITE, with proficiency in Microsoft Office tools.

The ideal candidate is an entry-level healthcare support professional with experience in insurance claims processing, familiar with HIPAA standards, and proficient in Microsoft Office applications. Strong communication and investigative skills are essential.

High School diploma or equivalentexperience with insurance claimsproficiency in Microsoft Office applicationssolid data entry skillsstrong verbal and written communication skillsability to learn proprietary databases
experience with EAGLEexperience with NAVI-Netexperience with Epicexperience with I-SUITE
Microsoft OutlookMicrosoft WordMicrosoft ExcelEAGLENAVI-NetEpicI-SUITE
Microsoft OutlookMicrosoft OfficeWordExcelEAGLENAVI-NetEpicI-SUITEinsurance claimsPHIHIPAA
Microsoft OutlookMicrosoft OfficeWordExcelOutlookEAGLENAVI-NetEpicI-SUITEinsurance claimsPHIHIPAA
verbal communicationwritten communicationorganizationtime-managementdetail-orientedinvestigative skillsresourcefulnessreliability
Industry Healthcare IT
Job Function Healthcare insurance claims support and data management
Insurance ClaimsHIPAAPHIMicrosoft OutlookMicrosoft OfficeEAGLENAVI-NetEpicI-SUITEData EntryCustomer ServiceVerbal CommunicationWritten CommunicationInvestigationOrganizationTime Management

Lack of experience with insurance claims, No familiarity with HIPAA or PHI, Inability to work remotely effectively

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