✦ Luna Orbit — Customer Success & Support

Intake Specialist (PST 9-6/EST 11-8) - Spanish Speaking

at Mindset Care, Inc.

📍 Remote, US Remote 💰 $18 – $24 USD / year Posted March 06, 2026
Salary $18 – $24 USD / year
Type Not Specified
Experience entry
Exp. Years Not specified
Education High School Diploma or equivalent
Category Customer Success & Support

Provides client intake assessments for Social Security Disability benefits, ensuring accurate documentation and effective communication in a remote setting.

  • Conduct client assessments
  • Document client information
  • Communicate with clients
  • Coordinate with team
  • Maintain accurate records

Uses virtual communication tools, manages documentation, and assists clients with SSI/SSDI applications, requiring bilingual skills.

The ideal candidate is a bilingual (Spanish-English) intake specialist with experience in Social Security Disability applications, excellent communication skills, and the ability to manage a fast-paced remote environment. They should be organized, empathetic, and proficient with virtual tools.

Fluent in SpanishCustomer ServiceCommunication SkillsExperience with SSI/SSDI
Remote Work ExperienceVirtual Phone SystemsOnline Scheduling Software
Google Workspace
Client AssessmentDocumentationCommunicationSpanish FluencyVirtual CommunicationCustomer ServiceSSI/SSDI Knowledge
Client AssessmentDocumentationCommunicationSpanish FluencyVirtual CommunicationCustomer ServiceSSI/SSDI Knowledge
Interpersonal SkillsEmpathyCommunicationOrganizationMultitaskingReliability
Industry Healthcare, Social Services, Nonprofit
Job Function Assist clients in applying for Social Security Disability benefits through intake and documentation
Intake SpecialistSocial Security DisabilitySSISSDIClient AssessmentDocumentationSpanish FluencyRemote WorkCustomer ServiceVirtual CommunicationOnline SchedulingVirtual Phone SystemsMultitaskingEmpathyCommunication Skills

Lack of Spanish fluency, No experience with SSDI/SSI, Inability to work remotely or manage virtual tools

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile