Position Details

Salary $25 – $25 USD / year

Type Internship

Experience intern

Exp. Years 0-1 years

Education Currently enrolled in a degree program such as Computer Engineering, Computer Science, Engineering, Business, Business Analytics, Management, Finance, Economics, Information Security/Science/Technology, Information Systems, Engineering, Statistics, or other related major

Category IT Support & Helpdesk

About this role

This internship role involves supporting application development, data integration, and troubleshooting within FedEx's Airline Technology organization, providing hands-on experience for students.

Key Responsibilities

Assist engineers with application development and testing
Support analysis of system defects and data flows
Participate in Agile ceremonies
Update technical documentation
Perform data validation

Technical Overview

The role requires familiarity with programming languages such as Java, Python, JavaScript, and tools like SQL and Git, with exposure to Agile methodologies and enterprise systems.

Ideal Candidate

The ideal candidate is a motivated and technically curious student pursuing a degree in computer science, software engineering, or related fields, with basic programming skills and an interest in enterprise applications and operational systems.

Must-Have Skills

Familiarity with programming languages (JavaPythonor JavaScript)Strong analytical and problemsolving skillsAbility to communicate clearlyInterest in enterprise applications and operational systems

Nice-to-Have Skills

Experience with version control (Git)Exposure to Agile methodologiesFamiliarity with databases (SQL)

Tools & Platforms

Microsoft WordExcelOutlookPowerPoint

Required Skills

Familiarity with programming languages (JavaPythonor JavaScript)strong analytical and problemsolving skillsability to communicate clearlyinterest in enterprise applications and operational systems

Hard Skills

JavaPythonJavaScriptAgileApplication developmentData integrationSystem troubleshootingData validationTechnical documentationSQL

Soft Skills

CommunicationProblem-solvingTeamworkCollaborationAnalytical skillsTime managementProactive work ethic

Industry & Role

Industry Logistics

Job Function Support application development and operational system troubleshooting for FedEx

Role Subtype Help Desk L1

Tech Domains Microsoft 365, SQL / PostgreSQL

Keywords for Your Resume

internapplication developmentdata integrationsystem troubleshootingagilesqljavapythonjavascriptgitenterprise applicationstechnical documentationdata validationcollaborationanalytical skills

Deal Breakers

No programming experience, Unwillingness to work in hybrid mode, Not enrolled in a relevant degree program

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