Internal Billing Analyst

Internal Billing Analyst (Analyst II) provides billing support for designated industry groups, ensuring timely and accurate billing and supporting central billing operations. The role also supports collections activities, maintains billing system records, and produces regular billing-related reports and summaries.

• Generate invoices based on work in process (WIP), engagement letters, and out of scope (OOS); review final invoices with Relationship Executives
• Assist with credit notes and adjustments in billing software and support collection follow-up when directed
• Support collections outreach to clients (email/phone), including providing invoices/statements, ACH instructions, and W9
• Maintain accurate billing records of invoices, payments, adjustments, and related activities
• Generate billing reports such as aging reports, revenue analysis, and billing summaries; support process streamlining and documentation

This role focuses on billing operations rather than software engineering, working in billing software to generate invoices based on WIP, engagement letters, and out of scope (OOS) services. It includes collections support using ACH instructions, W9 processing, and assisting clients with online payment portal setup, while producing aging and revenue/billing reports.

The ideal candidate is an Analyst II internal billing professional with 3+ years of progressive administrative experience in accounts receivable and billing/collections operations. They are strong with invoicing, credit notes, and adjustments, and can support client requests to expedite payment using ACH instructions and W9 handling. They produce accurate billing reports (aging, revenue analysis, billing summaries) and maintain billing system records while collaborating with job billers and relationship executives.