✦ Luna Orbit — IT Support & Helpdesk

IT Applications Analysts - Developers

at WEC Energy Group

📍 Milwaukee, WI, US, 53203 Hybrid Posted March 13, 2026
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Position Details

Type Not Specified
Experience mid
Exp. Years Not specified
Education Not specified
Category IT Support & Helpdesk

About this role

The IT Applications Analyst supports and enhances software applications and systems, ensuring reliable operation and supporting business needs through troubleshooting and deployment.

Key Responsibilities

  • Support and modify software
  • Troubleshoot issues
  • Deploy and configure systems
  • Support business-critical applications
  • Collaborate with IT teams

Technical Overview

This role involves supporting internal and external customer-facing applications, utilizing Microsoft development tools, managing databases, and ensuring system stability and performance.

Ideal Candidate

The ideal candidate is an IT Applications Analyst with experience supporting and enhancing business-critical software systems, proficient in troubleshooting and deploying applications using Microsoft development tools, with strong customer support skills.

Must-Have Skills

Supporting and enhancing software solutionsDesigning and modifying programsTroubleshootingSupporting business-critical systems

Nice-to-Have Skills

Database managementVendor application supportSystem deployment experience

Tools & Platforms

Microsoft development toolsDatabasesApplication support platforms

Required Skills

Supporting and enhancing software solutionsTroubleshootingProgram modificationSystem deploymentCustomer support

Hard Skills

Software supportApplication supportDatabase supportMicrosoft development toolsSystem deploymentTroubleshootingConfigurationSupport procedures

Soft Skills

Customer supportProblem-solvingCommunicationTeamworkAnalytical skills

Industry & Role

Industry Energy
Job Function Application support and system deployment
Role Subtype Network Security Engineer
Tech Domains Network Security, Cisco Networking, AWS, Azure, GCP

Keywords for Your Resume

IT Applications AnalystApplication supportSoftware solutionsDatabase supportMicrosoft development toolsSystem deploymentTroubleshootingSupport proceduresCustomer supportBusiness-critical systemsSupport and enhancement

Deal Breakers

Lack of experience supporting business-critical systems, No troubleshooting skills, Inability to support software deployment

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