Position Details

Salary $46 – $51 USD / year

Type Not Specified

Experience mid

Exp. Years 3 years

Education Bachelor's Degree in Computer Science, Business or equivalent experience

Category IT Support & Helpdesk

About this role

IT Applications Opertations Analyst at PG&E focuses on maintaining and improving SmartMeter interfaces, performing data troubleshooting, and developing runbooks and scheduling scripts to ensure continuous system operations in a hybrid Oakland setting.

Key Responsibilities

Analyzes interfaces and tools, creates SQL/scripts, tests/debugs interfaces
Diagnoses data/performance faults
Prepares documentation
Performs corrective maintenance
Interacts with users and stakeholders

Technical Overview

Role requires familiarity with Linux servers, Oracle databases, networks, backups, and SQL; responsibilities include debugging interfaces, creating SQL code, and producing system documentation; strong communication across departments is essential.

Ideal Candidate

The ideal candidate is an IT applications operations analyst with 3+ years supporting SmartMeter interfaces, experienced in SQL/Oracle, Linux, and infrastructure operations; strong problem-solving and cross-department communication skills are essential.

Must-Have Skills

Bachelor's Degree in Computer ScienceBusiness or equivalent experience3 years experience designingdeployingtroubleshooting applicationsinfrastructure technologiesoperations support and analysisExperience with design and deployment of large scale and complex infrastructure-application systems

Nice-to-Have Skills

Familiarity with Linux serversNetworksBackupsOracle databasesCross-department communication

Tools & Platforms

LinuxOracleSQLBackupsRun BooksPlaybooks

Required Skills

LinuxOracle databasesSQLRun BooksPlaybooksSmartMeter interfacesScheduling scriptsData interfacesTroubleshootingDocumentation

Hard Skills

LinuxOracle databasesSQLRun BooksPlaybooksSmartMeter interfacesScheduling scriptsData interfacesTroubleshootingDocumentation

Soft Skills

communicationinterpersonalcollaborationproblem-solvingstakeholder management

Industry & Role

Industry Energy

Job Function Provide IT application operations analysis and support for SmartMeter systems and interfaces

Role Subtype IT Applications Operations Analyst

Tech Domains Linux, Oracle, SQL, Run Books, Playbooks

Keywords for Your Resume

IT Applications Operations AnalystOaklandhybridsmartmetersqloracle databaseslinuxnetworksbackupsrun booksplaybooksdatabase standardstroubleshootingincident managementdocumentationstakeholderscommunicationinformation technologypg&ecaliforniait applications operations analystoakland

Deal Breakers

Lack of Bachelor's degree or equivalent, Less than 3 years in applications/infrastructure operations, No Oracle/SQL experience

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