✦ Luna Orbit — IT Support & Helpdesk

IT Applications Specialist III

at Jabil

📍 7 Locations Hybrid Posted March 13, 2026
Apply Now → ← Browse All Jobs

Position Details

Type Not Specified
Experience mid
Exp. Years Not specified
Education Not specified
Category IT Support & Helpdesk

About this role

Provides technical support to end-users in a manufacturing setting, focusing on hardware, software, and network issues to ensure continuous production operations.

Key Responsibilities

  • Support end-user hardware and software
  • Manage tickets via ServiceNow
  • Coordinate with vendors
  • Maintain inventory and documentation
  • Support 24/7 operations

Technical Overview

Supports Windows operating systems, Active Directory, SCCM, and network hardware, with experience in troubleshooting and asset management in a manufacturing environment.

Ideal Candidate

The ideal candidate is an experienced IT support technician with strong knowledge of Windows OS, Active Directory, and ServiceNow. They should have excellent troubleshooting skills and experience supporting hardware like printers and RF scanners in a manufacturing environment.

Must-Have Skills

Technical support to end-usersSupport Windows operating systemsSupport Active DirectorySupport SCCMTroubleshooting hardware and software issues

Nice-to-Have Skills

Experience with Zebra and Brady thermal printersExperience with RF scannersNetwork administrationIT security procedures

Tools & Platforms

ServiceNowSCCMActive DirectoryWindows OSRF Scanners

Required Skills

ServiceNowITILWindowsActive DirectorySCCMNetwork AdministrationHardware SupportTroubleshootingAsset ManagementRF ScannersWindows PatchingBackup & RestoreWireless Devices

Hard Skills

ServiceNowITILWindowsActive DirectorySCCMNetwork AdministrationHardware SupportTroubleshootingAsset ManagementSoftware DeploymentRF ScannersWindows PatchingBackup & RestoreNetwork HardwareWireless Devices

Soft Skills

CommunicationProblem-solvingTeamworkCustomer ServiceTechnical SupportTrainingDocumentationCollaborationTime Management

Industry & Role

Industry Manufacturing
Job Function IT support and helpdesk technician in a manufacturing environment

Keywords for Your Resume

IT SupportHelpdeskServiceNowWindowsActive DirectorySCCMNetwork AdministrationHardware SupportTroubleshootingAsset ManagementRF ScannersWindows PatchingBackup & RestoreWireless DevicesITIL

Deal Breakers

Lack of experience with ServiceNow or IT support tools, Inability to support Windows and Active Directory, No experience with hardware troubleshooting, Unwillingness to support on-call duties

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile