Position Details

Type Not Specified

Experience mid

Exp. Years 3+ years

Education Bachelor's degree in information systems management, Computer Science, Engineering, Chemistry, or related discipline

Category IT Support & Helpdesk

About this role

This role involves supporting procurement IT systems, troubleshooting issues, and ensuring quality improvements within a global organization using ERP platforms like SAP and Oracle.

Key Responsibilities

Support procurement IT tools
Troubleshoot issues
Perform IT audits
Gather requirements and design solutions
Test and validate system changes

Technical Overview

Supports ERP systems, performs troubleshooting, conducts IT audits, and links IT to business processes, requiring knowledge of SQL, SAP, Oracle, and ERP environments.

Ideal Candidate

The ideal candidate is a mid-level IT Business Analyst with over 3 years of experience supporting ERP systems like SAP and Oracle. They possess strong troubleshooting skills, understanding of IT audits, and the ability to translate technical concepts for business users.

Must-Have Skills

Troubleshooting issuesIT AuditERP environmentSQL knowledgeBachelor's degree in related discipline3+ years of experience in IT or Business Analyst role

Nice-to-Have Skills

Experience with SAPExperience with OracleAdvanced English skills

Tools & Platforms

SAPOracleSQL

Required Skills

TroubleshootingIT AuditSAPOracleSQLERPBusiness ProcessFunctional DesignTestingRequirement Gathering

Hard Skills

TroubleshootingIT AuditSAPOracleSQLInformation Systems ManagementComputer ScienceEngineeringChemistryERPSAP/Oracle

Soft Skills

Technical knowledgeCommunicationProblem-solvingRequirement gatheringFunctional designTestingBusiness process understanding

Industry & Role

Industry Manufacturing/Industrial

Job Function IT Business Analysis and Support in ERP environments

Keywords for Your Resume

IT Business AnalystTroubleshootingIT AuditSAPOracleSQLERPBusiness ProcessFunctional DesignTestingRequirement GatheringTechnical KnowledgeIT SupportHelpdeskInformation Systems Management

Deal Breakers

Less than 3 years of experience in IT or Business Analysis, Lack of ERP experience (SAP/Oracle), No troubleshooting or IT audit experience, No Bachelor's degree in related field

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