✦ Luna Orbit — IT Support & Helpdesk

IT Business Analyst Internship

at Northwestern Mutual

📍 Milwaukee, WI Unknown Posted March 13, 2026
Apply Now → ← Browse All Jobs

Position Details

Type Internship
Experience intern
Exp. Years Not specified
Education Bachelor's or Master's degree in Computer Science, Computer Engineering, Management Information Systems or related field
Category IT Support & Helpdesk

About this role

This internship involves supporting IT operations, troubleshooting hardware/software issues, and assisting with system administration tasks within the insurance company's technical environment.

Key Responsibilities

  • Providing system support
  • Troubleshooting hardware/software issues
  • Supporting security infrastructure
  • Documenting processes
  • Assisting in system administration

Technical Overview

The role covers system support using Windows, Unix, and cloud platforms, programming in C++, C#, Java, and managing network security components like firewalls and switches.

Ideal Candidate

The ideal candidate is a motivated student pursuing a Bachelor's or Master's degree in Computer Science or related fields with basic knowledge of operating systems, programming, and network security. They should have strong communication skills and the ability to troubleshoot hardware and software issues.

Must-Have Skills

Verbal and written communicationAnalytical skillsProblem solving skillsTime managementCustomer service skillsKnowledge of Unix and/or Microsoft operating systemsBasic programming skills in C++C#Visual BasicJava

Nice-to-Have Skills

SharePoint administrationExperience with Microsoft Office SuiteOutlook client supportTroubleshooting Windows platformsKnowledge of CloudIT securitynetworksfirewallsswitches

Tools & Platforms

Microsoft WindowsMicrosoft OfficeSharePointOutlookUnixCloudFirewallsSwitches

Required Skills

Microsoft WindowsMicrosoft OfficeSharePointUnixUnix scriptingC++C#Visual BasicJavaIT security conceptsCloudFirewallsSwitches

Hard Skills

Microsoft WindowsMicrosoft OfficeVISIOSQLSharePoint administrationUnixUnix scriptingMicrosoft OutlookPC hardwareWindows 7CloudIT security conceptsComputer networksFirewallsSwitchesMobile OSC++C#Visual BasicJava

Soft Skills

Verbal communicationWritten communicationAnalytical skillsProblem solvingTime managementCustomer serviceOrganizationMulti-tasking

Industry & Role

Industry Insurance
Job Function Assist in IT support and system administration tasks

Keywords for Your Resume

Microsoft WindowsMicrosoft OfficeSharePointUnixUnix scriptingMicrosoft OutlookPC hardwareWindows 7CloudIT security conceptsComputer networksFirewallsSwitchesMobile OSC++C#Visual BasicJava

Deal Breakers

Lack of relevant coursework or experience in IT support, No active student status, Unwilling to work in Milwaukee, WI

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile