✦ Luna Orbit — IT Support & Helpdesk

IT Help Desk -- INTL Poland

at Insight Global

📍 Englewood, Colorado Onsite 💰 $10 – $13 USD / year Posted April 02, 2026
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Position Details

Salary $10 – $13 USD / year
Type Contract
Experience mid
Exp. Years Not specified
Education Not specified
Category IT Support & Helpdesk

About this role

IT Help Desk role supporting a large laptop rollout in Gdansk, Poland for a 3-month contract; performs device onboarding, asset management, and basic triage with Windows and Mac devices on-site.

Key Responsibilities

  • Oversee mass laptop deployment
  • Perform zero-touch deployments for Windows and Mac
  • Follow predefined device allocation and setup instructions
  • Provide basic triage and on-site user support
  • Manage asset documentation and deployment waves

Technical Overview

Windows and Mac device deployment, zero-touch imaging, MDT/intune-like imaging capabilities (imaged with Deployment Toolkit mentioned), on-site support and asset documentation.

Ideal Candidate

The ideal candidate is an entry- to mid-level IT help desk professional experienced with large-scale laptop deployments, Windows and Mac imaging, and on-site device onboarding in a Polish setting.

Must-Have Skills

mass laptop deploymentzero-touch deployments for Windows and Mac devicesdevice onboarding and setupasset managementon-site in Gdansk Polandbasic triage support

Tools & Platforms

WindowsMac

Required Skills

mass laptop deploymentzero-touch deployments for Windows and Mac devicesdevice onboardingasset managementon-site deployment wavesbasic triage supportend-user supporton-site in Poland

Hard Skills

WindowsMacDevice onboardingAsset managementOn-siteOn-site deployment wavesTriagingEnd-user supportLaptopsImaging technologies

Soft Skills

CommunicationTeam collaborationCustomer serviceProblem-solvingAttention to detail

Industry & Role

Industry Consulting
Job Function End-user device deployment and onboarding support for a multi-location rollout
Role Subtype Help Desk L1

Keywords for Your Resume

it help deskhelp desklaptop deploymentzero-touch deploymentswindowsmacdevice onboardingasset managementon-sitegdanskpoland3-month contracton-site in gdanskon-site deploymenttriage supportend user supportremote supporton-site support

Deal Breakers

Lack of experience with Windows/Mac deployments, Unwillingness to work on-site in Gdansk, Poland, Inability to commit to a 3-month contract

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