✦ Luna Orbit — IT Support & Helpdesk

IT Help Desk Support (In Person)

at HOUSE CALL MD.S LLC

📍 Maitland, FL, US Onsite 💰 $18 – $20 USD / year Posted April 09, 2026
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Position Details

Salary $18 – $20 USD / year
Type Full-Time
Experience mid
Exp. Years 2+ years
Category IT Support & Helpdesk

About this role

IT Support & Helpdesk role providing 2+ years of healthcare IT experience, focusing on Microsoft 365/Azure, iOS device management, and HIPAA compliance. Responsibilities include end-user support, ticketing, and remote/onsite troubleshooting for a medical practice.

Key Responsibilities

  • Provide support for end-users via phone, email, chat, and remote tools
  • Troubleshoot hardware, software, and network issues
  • Manage Microsoft 365 and Azure environments
  • Administer Intune/MDM and Windows Admin Center
  • Support iOS devices and AT&T cellular services

Technical Overview

Supports Microsoft 365 suite and Azure AD; MDM/ADM with Intune; device and endpoint management; Exchange Online; GoTo collaboration tools; remote desktop and ticketing; HIPAA-compliant IT practices.

Ideal Candidate

The ideal candidate is an IT support professional with 2+ years in healthcare IT, proficient with Microsoft 365 and Azure ecosystems, iOS device management (Intune/MDM), and HIPAA compliance. They should excel in remote troubleshooting and end-user support, with strong communication skills for in-person and remote interactions.

Must-Have Skills

None listed

Required Skills

Microsoft 365; Azure; Intune; MDM/ADM; Azure Active Directory; Microsoft Defender; Microsoft Endpoint Manager; Windows Admin Center; Exchange Online; Power Automate; Power BI; GoToMeeting; GoToConnect; GoToResolve; iOS; AT&T; HIPAA; healthcare IT; remote troubleshooting; end-user support; ticketing

Industry & Role

Industry Healthcare & Medical
Job Function IT Support Specialist delivering 365/Azure-based IT support, device management, and healthcare IT compliance.
Role Subtype IT Support Specialist
Tech Domains Microsoft 365, Azure, Microsoft Intune, Mobile Device Management, Exchange Online, Power Automate, Power BI

Keywords for Your Resume

Microsoft 365AzureIntuneMDM/ADMAzure Active DirectoryMicrosoft DefenderMicrosoft Endpoint ManagerWindows Admin CenterExchange OnlinePower AutomatePower BIGoToMeetingGoToConnectGoToResolveiOSAT&THIPAAhealthcare ITremote troubleshootingend-user supportticketingin persononsitemicrosoft 365azureintunemdmhipaahealthcare itiosexchange onlinego to meeting
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