Position Details
About this role
This role leads the enterprise infrastructure monitoring team, overseeing technical support, incident management, and product ownership for critical monitoring tools supporting infrastructure operations.
Key Responsibilities
- Provide leadership and direction
- Manage monitoring and incident response
- Support enterprise monitoring tools
- Oversee technical support and product ownership
- Ensure compliance with standards
Technical Overview
Technical environment includes SNMP, Elastic, OpenSearch, Linux, scripting languages (Perl, Python), containers, and enterprise monitoring platforms.
Ideal Candidate
The ideal candidate is a senior IT infrastructure professional with at least five years of experience in monitoring, event management, and enterprise support. They should have strong leadership skills, technical expertise in SNMP, Elastic, and Linux, and experience supporting monitoring platforms in large enterprise environments.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of leadership experience, No experience with enterprise monitoring platforms, Inability to support 24/7 on-call support, No experience with SNMP or Elastic
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