✦ Luna Orbit — IT Support & Helpdesk

IT Senior Technician

at Zyis Digital

📍 Hollywood, FL, US Remote 💰 $30 – $40 USD / year Posted March 07, 2026
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Position Details

Salary $30 – $40 USD / year
Type Full-Time
Experience mid
Exp. Years 3-5 years
Education Not specified
Category IT Support & Helpdesk

About this role

This role involves supporting enterprise IT systems including Microsoft 365, Windows Server, and network infrastructure, with a focus on troubleshooting and system upgrades.

Key Responsibilities

  • Troubleshoot enterprise IT systems
  • Support Microsoft 365 and Windows Server
  • Manage Active Directory and network infrastructure
  • Perform hardware and infrastructure upgrades
  • Ensure cybersecurity best practices

Technical Overview

Supports Microsoft 365, Windows Server, Active Directory, network hardware, and cybersecurity tools, performing infrastructure upgrades and hardware deployments.

Ideal Candidate

The ideal candidate is a mid-level IT technician with 3+ years of experience supporting Microsoft 365, Windows Server, and network infrastructure. They should be capable of troubleshooting complex systems and supporting cybersecurity best practices.

Must-Have Skills

Troubleshoot Windows server environmentsSupport Microsoft 365Network infrastructure supportActive Directory managementInfrastructure upgrades

Nice-to-Have Skills

SharePointOneDriveVPNCybersecurity best practicesOffice expansions

Tools & Platforms

Microsoft 365Windows ServerActive DirectorySharePointOneDriveVPNCybersecurity tools

Required Skills

Microsoft 365Office 365Windows ServerActive DirectoryNetwork infrastructureTroubleshootingInfrastructure upgrades

Hard Skills

Microsoft 365Office 365Windows ServerActive DirectoryGroup PolicyDNSSharePointOneDriveNetworkingRoutersSwitchesFirewallsVPNInfrastructure UpgradesHardware DeploymentCybersecurityMFAEndpoint Protection

Soft Skills

TroubleshootingClient InteractionCommunicationProblem-solvingOwnershipDocumentation

Industry & Role

Industry Not specified
Job Function IT technician supporting enterprise systems and network infrastructure

Keywords for Your Resume

Microsoft 365Office 365Windows ServerActive DirectoryGroup PolicyDNSSharePointOneDriveNetwork InfrastructureRoutersSwitchesFirewallsVPNInfrastructure UpgradesHardware DeploymentCybersecurityMFAEndpoint ProtectionNetwork infrastructureTroubleshootingInfrastructure upgradesHardware deployment

Deal Breakers

Lack of experience with Windows Server or Microsoft 365, No experience with network infrastructure, Unwilling to support infrastructure upgrades, Lack of troubleshooting skills

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