Position Details
About this role
This role provides hands-on IT support in a manufacturing environment, focusing on device support, network troubleshooting, and infrastructure projects.
Key Responsibilities
- Support Windows and macOS devices
- Troubleshoot network and printer issues
- Support server and device imaging
- Participate in infrastructure projects
- Create documentation
Technical Overview
The technical scope includes Windows and macOS support, printer and peripheral troubleshooting, server support, device imaging with SCCM, and infrastructure upgrades.
Ideal Candidate
The ideal candidate is an entry-level IT support technician with experience supporting Windows and macOS devices, printers, and network troubleshooting in a manufacturing environment. They are proactive, detail-oriented, and able to handle end-to-end support tasks.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with Windows or macOS support, No experience with SCCM or device imaging, Unwilling to work on-site in Jacksonville, IL
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