About this role
Own end-to-end Salesforce and Marketing Cloud solution delivery, ensuring scalable operations, release coordination, and alignment with enterprise architecture.
Key Responsibilities
- Relationship management with stakeholders
- Lead delivery lifecycle for Salesforce solutions
- Monitor platform health and release schedules
- Align with enterprise architecture
- Stay current on platform trends
Technical Overview
Deep Salesforce Marketing Cloud expertise with familiarity in DevOps, release management, Agile practices, and cross-team delivery; strong integration and platform operations focus.
Ideal Candidate
The ideal candidate is an experienced Salesforce/Marketing Cloud lead with 7+ years in IT delivery, strong DevOps and release management expertise, and hands-on Marketing Cloud implementation experience.
Must-Have Skills
Bachelor's degree in TechnologyScienceBusiness or related fieldor 4 years of experienceSeven years of related functional experienceExperience with Project or Product delivery practicesincluding SDLCAgileand WaterfallAgile ExperiencePM/PO Certifications a Plus
Nice-to-Have Skills
Hands-on knowledge of Salesforce Marketing CloudSalesforce DevOps and release managementExperience supporting production issuesPlatform operations and support escalationAI capabilities in Salesforce
Tools & Platforms
SalesforceMarketing CloudJiraJira AlignDevOps toolsMicrosoft 365 with Co-Pilot
Required Skills
Bachelor's degree in TechnologyScienceBusiness or related field; seven years experience; SDLC/Agile/Waterfall; Salesforce Marketing Cloud experience preferred; DevOps; Jira; Jira Align; MS 365 with Co-Pilot
Hard Skills
SalesforceMarketing CloudDemand managementRelease managementDevOps practicesAgileJiraJira AlignMicrosoft 365 with Co-PilotAI prompts
Soft Skills
Relationship managementCommunicationCollaborationPrioritizationDecision making
Certifications
Preferred
Salesforce Certifications
Keywords for Your Resume
it solution leadsalesforcemarketing cloudagilesdlcwaterfallpm/orelease managementdevopsjirajira alignmicrosoft 365 with co-pilotai promptssalesforce marketing cloudplatform operationsproduction issuesai capabilitiessdLCco-pilot
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