✦ Luna Orbit — IT Support & Helpdesk

IT Sr Mgr TPO ServiceNow GS Products

at Johnson & Johnson

📍 New Brunswick, New Jersey, United States of America Remote 💰 $122K – $212K USD / year Posted March 08, 2026
Salary $122K – $212K USD / year
Type Not Specified
Experience senior
Exp. Years Senior level
Education Not specified
Category IT Support & Helpdesk

This role involves leading ServiceNow product portfolios related to HR, Payroll, and Expense Reporting, defining strategies, managing roadmaps, and collaborating with cross-functional teams to deliver scalable solutions.

  • Lead ServiceNow product strategy
  • Manage product roadmaps
  • Collaborate with stakeholders
  • Ensure platform performance
  • Drive automation initiatives

The technical environment includes ServiceNow platforms, workflow automation, data engineering, and product management methodologies, focusing on HR and payroll process optimization.

The ideal candidate is a senior technical product manager with expertise in ServiceNow and platform management, capable of leading cross-functional teams to deliver scalable HR and payroll solutions. Strong stakeholder management and workflow automation skills are essential.

ServiceNowTechnical Product ManagementPlatform managementStakeholder managementWorkflow automation
HR case managementPayroll case workflowsExpense ReportingData engineering
ServiceNowGS ProductsIT Service Management platforms
ServiceNowGS ProductsTechnical Product ManagementIT Service ManagementWorkflow automationPlatform managementHR case managementPayroll case workflowsExpense ReportingStakeholder management
ServiceNowGS ProductsTechnical Product ManagementIT Service ManagementWorkflow automationPlatform managementHR case managementPayroll case workflowsExpense ReportingProduct roadmapStakeholder managementTechnical specificationsData engineeringApplication delivery
leadershipstrategic thinkingcollaborationcommunicationproblem-solving
Industry Healthcare & Medical
Job Function Technical product management for ServiceNow HR and payroll solutions
ServiceNowGS ProductsTechnical Product ManagementIT Service ManagementWorkflow automationPlatform managementHR case managementPayroll case workflowsExpense ReportingProduct roadmapStakeholder managementTechnical specificationsData engineeringApplication delivery

Lack of ServiceNow experience, No technical product management background, Inability to manage stakeholder relationships

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