Position Details

Salary $24 – $27 USD / year

Type Full-Time

Experience entry

Exp. Years 2+ years

Education Not specified

Category IT Support & Helpdesk

About this role

This role provides technical support for hardware and software issues, ensuring the reliable operation of systems and user satisfaction. The technician will troubleshoot network and hardware problems on-site in Clearwater, FL.

Key Responsibilities

Install and maintain hardware
Troubleshoot hardware/software issues
Support end-users
Resolve network problems
Maintain system performance

Technical Overview

The environment includes hardware, Windows, Linux, Cisco networking, antivirus software, and customer support systems. The focus is on troubleshooting, hardware/software configuration, and end-user support.

Ideal Candidate

The ideal candidate is an entry-level IT support technician with at least 2 years of experience in hardware and software troubleshooting, customer support, and network maintenance. They should have strong problem-solving skills and excellent interpersonal communication.

Must-Have Skills

2+ years of experience in computer networks and systems maintenanceHardware and software troubleshootingCustomer supportProblem-solving abilities

Nice-to-Have Skills

A+ certificationLinux+CCNA

Tools & Platforms

HardwareSoftwareAntivirus software

Required Skills

Hardware installationSoftware configurationAntivirus softwareNetwork troubleshootingWindowsLinuxCiscoCustomer supportProblem-solving

Hard Skills

Hardware installationSoftware configurationAntivirus softwareNetwork troubleshootingWindowsLinuxCiscoTroubleshootingIT supportCustomer service

Soft Skills

Interpersonal skillsProblem-solvingCommunicationAttention to detailCustomer service

Certifications

Preferred

A+Linux+CCNA

Industry & Role

Industry Transportation / Logistics

Job Function Providing technical hardware and software support to end-users on-site

Role Subtype Help Desk L2

Tech Domains Active Directory, Cisco Networking, Linux, Windows Server

Clearance & Visa

Clearance Required None

Visa Sponsorship No

Keywords for Your Resume

IT supporthardware installationsoftware configurationantivirus softwarenetwork troubleshootingWindowsLinuxCiscocustomer supportproblem-solvinghelp deskon-sitetechnical supportuser supporttroubleshootingIT maintenancenetwork maintenancehardware troubleshootingsoftware supportcustomer serviceA+CCNA

Deal Breakers

No experience in IT support, Lack of troubleshooting skills, No on-site availability, No relevant certifications (A+, Linux+, CCNA)

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