Position Details
About this role
This onsite role provides support for Apple and Windows devices, ensuring system security, performing upgrades, and maintaining operational stability in a fast-paced environment.
Key Responsibilities
- Device support
- System security and maintenance
- Hardware and software upgrades
- Client relationship building
- Onsite technical support
Technical Overview
Supports iOS, macOS, Windows, and Cisco network devices, manages system activation, security, and upgrades, and builds client relationships.
Ideal Candidate
The ideal candidate is an entry-level IT support technician with at least 3 years of experience supporting iOS, macOS, and Windows environments. They are adaptable, team-oriented, and capable of handling hardware and software support tasks onsite.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of support experience for iOS, macOS, or Windows, Inability to work onsite in Altamonte Springs, No experience with Cisco network devices
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