Position Details
About this role
Provide technical support to employees and clients, diagnosing and resolving hardware and software issues, managing user accounts, and maintaining network systems on-site in Tampa, FL.
Key Responsibilities
- Diagnose hardware/software issues
- Manage user accounts
- Support network systems
- Assist clients and employees
- Maintain documentation
Technical Overview
Technical role involving Microsoft Networks, hardware/software troubleshooting, user account management, and network system support.
Ideal Candidate
An entry-level IT support engineer with at least 2 years of experience in Microsoft Networks, capable of diagnosing hardware and software issues, managing user accounts, and providing excellent customer service in an on-site environment in Tampa.
Must-Have Skills
Nice-to-Have Skills
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with Microsoft Networks, No on-site work in Tampa, Insufficient troubleshooting skills, No experience with user account management
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