✦ Luna Orbit — IT Support & Helpdesk

IT Support Engineer – Help Desk (Growth & Certifications)

at Palmetto Technology Group (PTG)

📍 Tampa, FL Onsite Posted March 06, 2026
Type Full-Time
Experience entry
Exp. Years 2+ years
Education Not specified
Category IT Support & Helpdesk

Provide technical support to employees and clients, diagnosing and resolving hardware and software issues, managing user accounts, and maintaining network systems on-site in Tampa, FL.

  • Diagnose hardware/software issues
  • Manage user accounts
  • Support network systems
  • Assist clients and employees
  • Maintain documentation

Technical role involving Microsoft Networks, hardware/software troubleshooting, user account management, and network system support.

An entry-level IT support engineer with at least 2 years of experience in Microsoft Networks, capable of diagnosing hardware and software issues, managing user accounts, and providing excellent customer service in an on-site environment in Tampa.

Microsoft NetworksHardware troubleshootingSoftware troubleshootingUser account management
Network managementCustomer supportIT support tools
Microsoft NetworksHardware troubleshootingSoftware troubleshootingUser account managementNetwork systems
Microsoft NetworksHardware troubleshootingSoftware troubleshootingUser account managementNetwork systems
CommunicationCustomer serviceProblem-solvingTeamworkAttention to detail
Industry Technology/IT Services
Job Function IT support and helpdesk operations
IT SupportHelp DeskMicrosoft NetworksHardware troubleshootingSoftware troubleshootingUser account managementNetwork systemsCustomer serviceTechnical assistanceOn-site supportTechnical support

Lack of experience with Microsoft Networks, No on-site work in Tampa, Insufficient troubleshooting skills, No experience with user account management

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile