Position Details

Type Internship

Experience intern

Exp. Years 0-1 years

Education Pursuing a bachelor’s degree in Information Technology, Computer Science, or a related field

Category IT Support & Helpdesk

About this role

This internship involves providing onsite IT support, troubleshooting employee technology issues, and maintaining conference room and digital signage systems to enhance workplace technology experiences.

Key Responsibilities

Support onsite technologies
Troubleshoot employee IT issues
Maintain conference room and digital signage systems
Create knowledge base articles
Support live event technology

Technical Overview

Supports onsite technologies including laptops, conference room systems, digital signage, and collaboration tools like Zoom, using troubleshooting and support skills.

Ideal Candidate

The ideal candidate is a motivated IT or Computer Science student with strong troubleshooting and customer service skills. They should be eager to support onsite technologies and assist in delivering excellent employee technology experiences.

Must-Have Skills

Pursuing a bachelor’s degree in Information TechnologyComputer Scienceor related fieldStrong customer first mindsetAbility to support onsite technologies

Nice-to-Have Skills

Experience with conference room technologyKnowledge of digital signageEvent support experience

Tools & Platforms

ZoomConference room systemsDigital signageKnowledge base tools

Required Skills

Pursuing a bachelor’s degree in Information TechnologyComputer Scienceor related fieldStrong customer first mindsetAbility to support onsite technologiesTroubleshootingConference room systemsDigital signageZoomPrintersKnowledge baseEvent support

Hard Skills

IT supportTroubleshootingConference room systemsDigital signageZoomPrintersDigital signageKnowledge base creationEvent supportCustomer service

Soft Skills

Customer serviceProblem-solvingCommunicationTeamworkProactive mindset

Industry & Role

Industry SaaS

Job Function Provide onsite IT support and technology maintenance

Keywords for Your Resume

IT supportTroubleshootingConference room systemsDigital signageZoomPrintersKnowledge baseEvent supportCustomer serviceOnsite support

Deal Breakers

Not pursuing a relevant degree, Lack of onsite support experience, Poor communication skills

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IT Support Intern (Summer 2026)

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