✦ Luna Orbit — System Administration

IT Support Specialist

at Kelley Kronenberg

📍 Fort Lauderdale, FL, US Onsite 💰 $55K – $65K USD / year Posted March 17, 2026
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Position Details

Salary $55K – $65K USD / year
Type Not Specified
Experience mid
Exp. Years 2-4 years
Education Associate Degree
Category System Administration

About this role

Provides technical support for desktop hardware and software, troubleshooting network and system issues, supporting Windows and Mac environments in a professional services firm.

Key Responsibilities

  • Troubleshoot hardware/software
  • Support desktop/laptop systems
  • Manage IT support requests
  • Assist with network issues
  • Support telecommunication systems

Technical Overview

Supports Citrix, Active Directory, and Windows/Mac systems, resolving hardware/software issues, and managing IT support requests.

Ideal Candidate

The ideal candidate is an experienced IT support specialist with 2-4 years of troubleshooting hardware and software issues, familiar with Citrix and Active Directory, capable of supporting Windows and Mac systems.

Must-Have Skills

2-4 years troubleshooting hardware/softwareCitrix Environment experienceStrong knowledge of Microsoft OfficeExperience replacing hardware on desktops/laptops

Nice-to-Have Skills

Working knowledge of Windows and MacExperience with network troubleshootingBasic training/support in network access

Tools & Platforms

CitrixMicrosoft OfficeActive DirectoryWindowsMac

Required Skills

Desktop supporthardware troubleshootingsoftware installationnetwork troubleshootingcitrix environmentmicrosoft officeactive directorywindowsmac

Hard Skills

Desktop SupportHardware TroubleshootingSoftware InstallationNetwork TroubleshootingCitrix EnvironmentMicrosoft OfficeActive DirectoryWindows and MacIT Support Request SystemTelecommunication Systems

Soft Skills

Customer ServiceProblem-solvingCommunicationResponsibilityTeamwork

Industry & Role

Industry Legal / Professional Services
Job Function IT support and system administration for legal/professional services
Role Subtype Windows Sysadmin
Tech Domains Active Directory, Microsoft 365, Citrix, Windows Server, Windows, Mac

Clearance & Visa

Clearance Required None
Visa Sponsorship No

Keywords for Your Resume

IT supportdesktop supporthardware troubleshootingsoftware installationnetwork troubleshootingcitrix environmentmicrosoft officeactive directorywindowsmacIT support request systemtelecommunication systemscustomer serviceproblem-solvingteamwork

Deal Breakers

Less than 2 years troubleshooting experience, No experience with Citrix or Active Directory, No associate degree

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