Position Details

Salary $70K – $90K USD / year

Type Not Specified

Experience entry

Exp. Years Entry level

Education Not specified

Category IT Support & Helpdesk

About this role

Provides technical support for hardware, software, peripherals, and AV systems, ensuring seamless IT operations within a legal environment.

Key Responsibilities

Resolve technical issues
Support hardware, software, and peripherals
Coordinate repairs with vendors
Maintain AV and video conferencing systems
Assist with remote and office IT support

Technical Overview

Supports troubleshooting, hardware/software support, AV systems, and video conferencing, with remote and onsite capabilities.

Ideal Candidate

The ideal candidate is a skilled IT support specialist with strong troubleshooting skills, experience supporting hardware, software, and peripherals, and the ability to manage remote and onsite support in a legal environment.

Must-Have Skills

Troubleshooting hardwaresoftwareand peripheralsProvide technical supportCoordinate repairs with vendors

Nice-to-Have Skills

Experience with conference room AVExperience with video conferencing systemsIT support in legal environment

Tools & Platforms

AV systemsVideo conferencing systems

Required Skills

TroubleshootingHardware supportSoftware supportPeripheralsNetwork supportAV systemsVideo conferencingRemote support

Hard Skills

TroubleshootingHardware supportSoftware supportPeripheralsNetwork supportAV systemsVideo conferencingIT supportRemote support

Soft Skills

problem-solvingcommunicationcustomer serviceproactiveteamwork

Industry & Role

Industry Legal/Legal Services

Job Function IT support and technical troubleshooting

Keywords for Your Resume

IT Support SpecialistTroubleshootingHardware supportSoftware supportPeripheralsNetwork supportAV systemsVideo conferencingRemote supportTechnical supportHelpdesk supportCustomer serviceVendors

Deal Breakers

Lack of troubleshooting experience, No experience with AV or video conferencing systems, Unwillingness to work remotely

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