✦ Luna Orbit — IT Support & Helpdesk

IT Support Specialist

at Security 101

📍 Orlando, FL, US Onsite 💰 $70K – $85K USD / year Posted March 07, 2026
Salary $70K – $85K USD / year
Type Full-Time
Experience mid
Exp. Years 3+ years
Education High School (or GED) minimum requirement
Category IT Support & Helpdesk

This role involves configuring, testing, and commissioning security and network systems, including access control and video management, for commercial clients.

  • System configuration and integration
  • Final testing of security systems
  • Customer and employee training
  • Network and system troubleshooting
  • System commissioning

Support environment includes networking, security systems, VMS, access control, SQL databases, and scripting with PowerShell and Linux, focusing on system configuration, integration, and troubleshooting.

The ideal candidate is a mid-level IT support specialist with over 3 years of experience in networking, access control, and video management systems. They should hold relevant certifications like CCNA and have hands-on experience with system configuration, integration, and troubleshooting in security environments.

3+ years working with IT systemsKnowledge of networking conceptsExperience with access control and VMSSQL query writingSystem configuration and integration
CCNA Routing and SwitchingNet+Security+A+Digital Video TechnologySIP TelephonyPowerShellPythonLinuxAC/DC Theory
GenetecLenelSoftware HouseMilestoneCommendAsterisk
NetworkingTCP/IPSubnettingVLANsRoutingPOEWirelessAccess ControlVideo Management SystemsVMSSQLPowerShellLinuxDigital Video TechnologySIP/Intercom
NetworkingTCP/IPSubnettingVLANsRoutingPOEWirelessSystem ConfigurationVideo Management SystemsAccess ControlSQLPowerShellLinuxDigital Video TechnologySIP/Intercom
Problem-solvingCommunicationCustomer SatisfactionConcisenessPresentation SkillsTeamwork

Required

CCNA Routing and SwitchingNet+Security+A+

Preferred

Digital Video TechnologySIP Telephony
Industry Security & Technology
Job Function Support and configure security and network systems for commercial clients
NetworkingTCP/IPSubnettingVLANsRoutingPOEWirelessAccess ControlVideo Management SystemsVMSSQLPowerShellLinuxDigital Video TechnologySIP/IntercomCCNA Routing and SwitchingNet+Security+A+System ConfigurationSystem Integration

Lack of experience with access control or VMS, No relevant certifications (CCNA, Net+, Security+), Unwillingness to work onsite in Orlando, Insufficient experience with networking concepts

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