Must-Have Skills
Associate degree or technical certificationin a related fieldRecommended minimum of one (1) year of experience in the installationtestingand troubleshooting of desktopremote clientsand peripheralsMust be able to obtain technology certification as deemed appropriate by department management within one (1) year of placement in position or an equivalent combination of educationtraining and experienceITIL Foundation CertificationHelp Desk Certification. A+Net+ CertificationspreferredRequired to have a working vehicleas the job requires traveling to various city locations and facilities on an as-needed basisEvening and weekend work
Hard Skills
Desktop supportRemote client supportLAN/WANPrinter repair coordinationScannersMultifunction devicesOutside vendor repair coordinationOffice equipment maintenanceProduction Service EventsDocumentation
Soft Skills
CommunicationCustomer serviceTeamworkProblem solvingTime management
Certifications
Preferred
ITIL Foundation CertificationA+ CertificationNet+ Certification
Keywords for Your Resume
it supportcity coral springs it supportcoral springsremotewindowsmacosa+ certificationnet+ certificationitil foundationhelp desk certificationdesktop supportevening shiftweekend workdriver's licensetravelAssociate degree or technical certificationDesktop supportWindowsWindows ServerA+ CertificationNet+ CertificationITIL FoundationHelp DeskEvening and weekend workDriver's license
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