Position Details
About this role
This role involves managing and supporting client network infrastructure, servers, and security platforms in a remote MSP environment. The position requires troubleshooting, documentation, and client support skills.
Key Responsibilities
- Maintain servers and workstations
- Configure and troubleshoot network equipment
- Support Windows and MacOS environments
- Document system configurations
- Assist with infrastructure projects
Technical Overview
Supports Windows Desktop and Server OS, MacBooks, firewalls, network devices, endpoint security, and documentation tools within a managed service provider setting.
Ideal Candidate
The ideal candidate is a mid-level Systems Administrator with over 3 years of experience supporting Windows and Mac environments within MSP settings. They possess strong network troubleshooting skills and familiarity with security tools and documentation platforms.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Required
Industry & Role
Keywords for Your Resume
Deal Breakers
Less than 3 years of relevant experience, Lack of MSP environment experience, Inability to support Windows and MacOS, No knowledge of firewalls or network equipment
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