Position Details
About this role
Provides remote technical support for healthcare staff, troubleshooting hardware and software issues, and ensuring compliance with security standards.
Key Responsibilities
- Deliver IT support
- Troubleshoot hardware/software
- Support clinical staff
- Maintain security standards
- Use ticketing systems
Technical Overview
Supports Windows, macOS, and Chrome OS environments, uses ticketing systems and remote desktop tools, and adheres to HIPAA regulations.
Ideal Candidate
An entry-level IT support role suitable for candidates with a high school diploma and basic troubleshooting skills, familiar with Windows, macOS, and remote support tools, with an interest in healthcare IT and compliance standards.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Required
Preferred
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience with remote desktop support, No understanding of HIPAA standards, No high school diploma or equivalent
Get matched to jobs like this
Luna finds roles that fit your skills and career goals — no endless scrolling required.
Create a Free Profile