Position Details

Type Contract

Experience senior

Exp. Years 5+ years of experience as a Jira Administrator

Education Not specified

Category System Administration

About this role

Connection is hiring a Jira Administrator to optimize Jira Cloud environments in a remote contract role. The work includes building scalable workflows and automations, configuring Jira projects, troubleshooting issues, and training internal teams.

Key Responsibilities

Administer and optimize Jira Cloud environments, including configurations and ongoing system enhancements
Design and implement Jira automations to streamline workflows and improve team efficiency
Create and customize Jira projects, including issue types, workflows, permission schemes, and screen configurations
Troubleshoot system issues and provide ongoing support to Jira users
Document configurations, processes, and best practices and cross-train internal team members

Technical Overview

Administer Jira Cloud with a focus on automations and advanced customizations, including workflows, permission schemes, issue types, and screen configurations. Collaborate with project management teams to translate requirements into Jira configurations, troubleshoot problems, and document best practices for internal adoption.

Ideal Candidate

The ideal candidate is a senior Jira Administrator with 5+ years of experience specifically administering and optimizing Jira Cloud environments. They are hands-on with Jira automations, project setup/configuration (workflows, permission schemes, issue types, and screens), and they can partner with project management teams, troubleshoot issues, and train internal users effectively.

Must-Have Skills

5+ years of experience as a Jira AdministratorStrong expertise in Jira Cloudincluding automations and advanced customizationsProven experience with project setup and configuration (workflowsschemespermissionsissue typesetc.)Administer and optimize Jira Cloud environmentsDesign and implement Jira automationsCreate and customize Jira projectsincluding issue typesworkflowspermission schemesand screen configurationsMust be a U.S. Citizen

Nice-to-Have Skills

Cross-train internal team members (Merlin Lab employees) on implemented solutions and system usage

Tools & Platforms

Jira CloudJiraMerlin Lab

Required Skills

Jira AdministratorJira CloudJira automationsadvanced customizationsproject setupworkflowspermissionsissue typesscreen configurationstroubleshootingdocumentationknowledge transfercross-train

Hard Skills

Jira CloudJira automationsJira project setupworkflowsissue typespermission schemesscreen configurationstroubleshootingproject management workflow optimizationsystem enhancementsdocumentationconfigurations and ongoing system enhancements

Soft Skills

collaborativeable to transfer knowledge effectivelyexcellent communication and documentation skillspartner closely with Project Management teamsability to collaborate and translate business needs into technical solutionstraining or mentoring end users and internal teamshands-on

Industry & Role

Industry Consulting

Job Function Administer and optimize Jira Cloud to build scalable workflows and automations for project management teams

Role Subtype Systems Administrator

Tech Domains ITSM / ServiceNow, Jira

Clearance & Visa

Visa Sponsorship No

Keywords for Your Resume

Jira AdministratorJira CloudJira automationsproject setupworkflowspermission schemesissue typesscreen configurationsadministrateoptimizesystem enhancementstroubleshoot system issuesdocument configurationsbest practicescross-trainMerlin Lab

Deal Breakers

5+ years of experience as a Jira Administrator, Strong expertise in Jira Cloud, including automations and advanced customizations, Must be a U.S. Citizen

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile

Jira Administrator - US REMOTE

Get matched to jobs like this