Position Details

Type Not Specified

Experience mid

Exp. Years Not specified

Education Not specified

Category IT Support & Helpdesk

About this role

On-site PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop/laptop computers and peripherals, providing end-user support and maintaining IT equipment inventory.

Key Responsibilities

Install, configure, and upgrade computers, printers, and peripheral devices
Diagnose hardware, software, and network connectivity issues
Provide technical support to end users via help desk tickets, phone, or in-person
Perform system maintenance such as software updates, virus scans, and data backups
Set up and manage user accounts, permissions, and security settings

Technical Overview

Focus on desktop hardware/software support, imaging, OS updates, antivirus, backups, and security configurations; requires strong ticketing and end-user communication.

Ideal Candidate

The ideal candidate is a capable on-site PC technician with solid hardware/software troubleshooting experience and strong customer-service orientation, able to support end users and maintain equipment inventory.

Must-Have Skills

None listed

Required Skills

Installconfigureand upgrade computersprintersand peripheral devices; diagnose hardware/software/network issues; virus scans; data backups; user accountspermissionssecurity settings; inventory records; rollout of new technology; vendor coordination

Hard Skills

Install hardwareConfigure computersUpgrade computersPrinter setupPeripheral devicesDiagnose hardware issuesDiagnose software issuesNetwork connectivityVirus scansData backupsUser accountsPermissionsSecurity settingsInventory recordsIT support proceduresRollout of new technologyVendor coordination

Soft Skills

Customer serviceCommunicationTime managementProblem-solving

Industry & Role

Industry Information Technology

Job Function On-site desktop support and hardware/software maintenance for end users

Role Subtype Desktop Support

Keywords for Your Resume

pc techniciancomputer techniciandesktop supporthelp deskonsiteboca ratonhardware troubleshootingsoftware updatesvirus scansdata backupsuser accountspermissionssecurity settingsinventory managementvendor coordinationend user supportwindowsprinter setuptroubleshootinghardware maintenance

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