Position Details

Type Not Specified

Experience lead

Exp. Years 5+ years

Education Bachelor's degree in information systems, Computer Science or related field or equivalent work experience

Category ERP & CRM Systems

About this role

Platform Owner Lead for Commercial Excellence technology operations at Owens Corning drives operational excellence by standardizing and securing CE technology management with a focus on Power Platform and Dynamics 365 CE.

Key Responsibilities

Oversee CRM user management, including user setup, security roles, access controls, and service accounts
Manage CE team Power Platform environments and licenses, provisioning, copying, deleting, and storage management
Own CE team support, issue intake, ticketing, monitoring, and incident response coordination
Lead deployment of solutions across environments with deployment automation and ITCC processes
Lead SDLC ceremonies (stand-ups, planning, backlog grooming, retrospectives, estimations) and drive delivery

Technical Overview

The role centers on Power Platform, Dynamics 365 CE, and Dataverse with governance over SDLC processes, deployment automation, monitoring, and cross-functional collaboration with managed services and developers.

Ideal Candidate

The ideal candidate is a mid-to-senior Platform Owner Lead with deep Power Platform and Dynamics 365 CE experience within a global manufacturing setting, capable of governing licenses, environments, and cross-functional collaboration while balancing hands-on delivery with governance and security considerations.

Must-Have Skills

Bachelor's degree in information systemsComputer Science or related field or equivalent work experience5+ years of experience with Power Platform/Dynamics 365 CE3+ years working in technical support/operations rolesDemonstrated CRM knowledge and capabilities

Nice-to-Have Skills

3rd party providers experiencedata interfaces between third parties and disparate systemssecurity and compliance knowledgestrong vendor management

Required Skills

Power PlatformDynamics 365 CEModel-driven appsCanvas appsPower AutomateDataverseDataverse APIDataverse SDKDataflowsFabric/Power BI.NETC#JavaScriptSDLCdeployment automationSOC reportingPower Platform environmentsCRM technologies

Hard Skills

Power PlatformDynamics 365 CEModel-driven appsCanvas appsPower AutomateDataverseDataverse APIDataverse SDK.NETC#JavaScriptDataflowsFabric/Power BISDLCdeployment automationSOC reportingPower Platform environmentsEnvironment provisioningCRM technologiesCRM

Soft Skills

leadershipstakeholder managementcommunicationcross-functional collaborationproblem solvingattention to detailmentoringteam collaboration

Industry & Role

Industry Manufacturing

Job Function Lead technology operations and governance for Owens Corning's Commercial Excellence platform.

Role Subtype Platform Engineer

Tech Domains Microsoft 365, Power BI, JavaScript, SQL / PostgreSQL, Model-driven apps

Keywords for Your Resume

Platform Owner LeadPower PlatformDynamics 365 CECRMDataverseDataverse APIDataverse SDKModel-driven appsCanvas appsPower AutomateDataflowsFabric/Power BIDynamics 365 SalesDynamics 365 ServiceDynamics 365 Customer InsightsSDLCdeployment automationSOC reportingPower Platform environmentsenvironment provisioningpower platformdynamics 365 cedataversemodel-driven appscanvas appspower automatedataflowsfabric/Power BIsdlcsoc reporting

Deal Breakers

5+ years Power Platform/Dynamics 365 CE, Bachelor's degree in information systems or related field, Must be onsite in Toledo, OH, Experience leading CRM tech operations

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