Position Details
About this role
External Operations Manager role leads a team of salaried and hourly staff to maintain safety, quality, attendance, and performance. The position focuses on driving productivity improvements and ensuring on-time delivery, while coordinating across cross-functional teams.
Key Responsibilities
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews and load balancing
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives
Technical Overview
Non-software heavy role centered on people leadership, operations planning, and cross-functional collaboration; emphasizes data-driven decision making and KPI management in a fulfillment environment.
Ideal Candidate
The ideal candidate is a mid-level operations manager with 3+ years of employee and performance management experience, proven ability to lead large projects, and a track record of data-driven improvements in safety, quality, and productivity in a warehouse setting.
Must-Have Skills
None listed
Required Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Bachelor's degree or equivalent or 2+ years Amazon experience, 3+ years of employee and performance management experience, Flexible schedule including weekends, nights, and/or holidays
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