✦ Luna Orbit — IT Support & Helpdesk

Untitled Position

at Company

Onsite Posted March 30, 2026
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Position Details

Type Not Specified
Experience mid
Exp. Years Not specified
Education Not specified
Category IT Support & Helpdesk

About this role

On-site IT Helpdesk/Support role handling PC and peripheral device installation, configuration, troubleshooting, and end-user assistance.

Key Responsibilities

  • Install hardware, configure computers, and upgrade devices
  • Diagnose hardware, software, and network issues
  • Provide technical support via help desk
  • Perform system maintenance including virus scans and backups
  • Set up user accounts, permissions, and security settings

Technical Overview

Focus on desktop/laptop hardware and software, network issues, security configurations, backups, and end-user support processes.

Ideal Candidate

The ideal candidate is a capable on-site IT helpdesk technician with strong hardware/software troubleshooting and excellent customer service, able to support end users and manage IT assets.

Must-Have Skills

None listed

Required Skills

Install hardwareconfigure computersupgrade computersprinter setupperipheral devicesdiagnose hardware issuesdiagnose software issuesnetwork connectivityvirus scansdata backupsuser accountspermissionssecurity settingsinventory recordsIT support proceduresrollout of new technologyvendor coordination

Hard Skills

Install hardwareConfigure computersUpgrade computersPrinter setupPeripheral devicesDiagnose hardware issuesDiagnose software issuesNetwork connectivityVirus scansData backupsUser accountsPermissionsSecurity settingsInventory recordsIT support proceduresRollout of new technologyVendor coordination

Soft Skills

Customer serviceCommunicationTime managementProblem-solving

Industry & Role

Industry Information Technology
Job Function On-site end-user IT support and device management
Role Subtype Desktop Support

Keywords for Your Resume

pc techniciancomputer techniciandesktop supporthelp deskonsiteboca ratonhardware installationtroubleshootingsoftware updatesvirus scansdata backupsuser accountspermissionssecurity settingsinventory managementvendor coordinationend user supportwindowsprinter setuphardware maintenance
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