✦ Luna Orbit — Executive & General Management

Untitled Position

at Company

Unknown Posted March 30, 2026
Type Full-Time
Experience lead
Exp. Years 2-3+ years
Education Bachelor's degree is preferred
Category Executive & General Management

Experience Manager leads a team to achieve service and retail goals, oversees salons and boutiques, and ensures high guest satisfaction and operational excellence.

  • Be knowledgeable of Ulta policies and standards
  • Lead a high-performing team across services, boutiques, and retail
  • Develop and execute scheduling and payroll budgets
  • Address underperforming metrics and implement improvement plans
  • Maintain infection control and store standards

Steers store operations using scheduling tools, payroll management tools, and POS systems to optimize staff and guest experiences.

The ideal candidate is an experienced retail leader with 2-3+ years of management, strong in payroll budgeting, scheduling, and guest experience, capable of driving NPS and service excellence across salon and boutique areas.

2-3+ years relevantfast-paced retail management work experience
Cosmetology managementBoard of Cosmetology regulations knowledge
retail managementleadershipschedulingpayroll budgetscustomer servicetrainingbrand educationNPSguest loyaltyattendance policy
Scheduling toolsPayroll management toolsPoint of SaleMicrosoft OfficeApple devices
leadershipcommunicationteam collaborationcustomer serviceproblem-solving
Industry Retail
Job Function Lead store operations and guest experience across services, boutiques, and retail
Role Subtype experience manager
experience managerulta beautyretail managementstore leadershipnpsnet promoter scoreservicesboutiquesretail salesguest loyaltypayroll budgetsschedulingtrainingbrand educationleadershipattendance policydress codeinfection control policystore operationstraining cashiers

2-3+ years retail mgmt experience required, Unwilling to work full-time and flexible schedule, Bachelor's degree not preferred

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