About this role
Senior Product Manager for the Digital Analytics and System Health (DASH) portfolio leads analytics and off-board health capabilities, working with engineering, UX, and BD teams to deliver trusted, scalable health analytics and customer-facing enhancements.
Key Responsibilities
- Own product strategy and roadmap
- Define product vision and success metrics
- Drive cross-functional alignment and stakeholder reviews
- Manage dashboards and analytics for OKRs/KPIs
- Ensure compliance and governance in product releases
Technical Overview
Scope includes analytics dashboards, telemetry, and system health products; heavy emphasis on cloud architectures, APIs, data platforms, and governance/compliance in an aerospace/regulated context.
Ideal Candidate
The ideal candidate is a senior product leader with ~9-10 years building digital financial products, strong AI evaluation experience, and a metrics-driven approach owning AI-enabled servicing outcomes. Requires cross-functional leadership, Jira/Agile proficiency, and the ability to navigate regulatory/compliance constraints in a banking environment.
Must-Have Skills
9.5 Years of transferable experience across work and higher educationMBA or Bachelor's degree (BS/BA) with ample work experience5+ years building digital products/platformsincluding backlog managementroadmap planningand metrics ownershipExperience owning digital containment KPIs (e.g.containment/deflectionescalation precisiontask success rate) and operating a post-release optimization loopExperience defining and running AI evaluation (offline 'golden set'regression testinghuman review rubric) and production monitoring/incident responseAbility to define AI product requirements: guardrailshuman-in-the-loop pointsevaluation metricsand monitoringAbility to understand technical architecture and codeconverse in detail with engineering about APIslogsand system diagrams; able to work effectively in legacy architectures and across multiple dependency teamsDemonstrated capability with UX and engineering to deliver high-qualityclient-friendly experiences
Nice-to-Have Skills
Experience with data analyticsmonitoringtelemetryor system health productsFamiliarity with modern web/cloud architecturesAPIsand data platforms (e.g.OpenSearchElasticsearchcloud services)Telemetryreliabilitymaintenanceor operational analytics domainsExperience working in aerospacedefenseor other regulated industriesBackground in UX collaborationusability testingand user researchPrior exposure to AI/ML enabled product features or predictive analyticsExperience with product lifecycle governancecomplianceand software release processesFamiliarity with Agile development practices and tools (e.g.Jira)
Required Skills
MBA or BS/BA9.5 yearsAI evaluationAI governanceJiraAgileOpenSearchElasticsearchcloud servicesdata platformsUX ownershipdata dashboards
Hard Skills
Product strategyOKRsJiraBacklog managementRoadmap planningAI-enabled servicingAI evaluationoffline golden sethuman-in-the-loopdata analytics dashboardsOpenSearchElasticsearchAPIscloud servicesdata platformsUX ownershipregulatory compliancerisk managementstakeholder managementA/B testing
Soft Skills
communicationleadershipcross-functional collaborationanalytical thinking
Keywords for Your Resume
ai product ownervice presidentproduct managementai-enabled servicingokrsjiraagile developmentai evaluationoffline golden sethuman-in-the-loopdata analytics dashboardsopenSearchelasticsearchcloud servicesapisdata platformsux ownershipregulatory compliancerisk managementstakeholder managementdigital containment KPIscontainment/deflectiontask success rateagiledata dashboards
Deal Breakers
not able to obtain required security clearance (if applicable), insufficient experience with AI evaluation or containments KPIs, lack of experience with Jira or Agile processes
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