Position Details

Type Full-Time

Experience senior

Exp. Years 8+ years

Education Bachelor's degree preferred

Category Cloud & Infrastructure

About this role

Senior Technical Adoption Manager guiding enterprise customers through onboarding and adoption of VMware's multi-cloud solutions, delivering success plans, roadmaps, and cross-functional collaboration with engineering, product, and support teams.

Key Responsibilities

Create and execute Success Plans; deliver roadmaps and assessments; provide deployment guidance and best practices; collaborate with cross-functional teams; manage executive-level communications

Technical Overview

Focus on VMware's multi-cloud stack (vSphere, VCF, VMC/AWS, NSX, vCloud Director) and Aria Suite; remote work with up to 30% travel; customer success and enterprise-scale delivery.

Ideal Candidate

The ideal candidate is a senior technical adoption advisor with 8+ years in enterprise customer success or consulting, deep VMware multi-cloud expertise, and the ability to map customer objectives to adoption plans and drive consumption across large environments.

Must-Have Skills

8+ years of experience in customer-facing technical rolesStrong knowledge of VMware's multi-cloud product portfolio (vSphereVCFVVFVMC/AWSNSXvCloud Director)Ability to craft joint success plans and guide customers through onboarding and adoptionExperience in enterprise customers and cross-functional teamsAbility to travel up to 30% regionally

Nice-to-Have Skills

Experience with TAM playbooks and delivery kitsProfessional Services experienceStrong public speaking at executive levels

Required Skills

VMware multi-cloud experience; vSphere; VCF; VMC/AWS; NSX; vCloud Director; Aria Operations Manager; Aria Automation; onboarding and adoption planning; customer success; deployment guidance; roadmaps

Hard Skills

VMwarevSphereVMware Cloud Foundation (VCF)VMC/AWSvCloud DirectorNSXAria Operations ManagerAria AutomationCloud & InfrastructureMulti-cloud

Soft Skills

CommunicationStakeholder managementLeadershipProblem solvingTeam collaborationAdaptabilityTime management

Industry & Role

Industry Technology

Job Function Guide enterprise customers to onboard, adopt and realize value from VMware multi-cloud solutions

Role Subtype Technical Consultant

Tech Domains VMware, vSphere, VMware Cloud Foundation, NSX, Aria Operations Manager

Keywords for Your Resume

technical adoption managertAMvmwaremulticloudvSphereVCFVMware Cloud on AWSVMC/AWSvCloud DirectorNSXAria Operations ManagerAria Automationenterprise customerscustomer successadoption guidancesuccess planonboardingroadmapsday 2 operationsvpherevcfvmware cloud on awsnsxaria operations manageraria automation

Deal Breakers

Lack of VMware multi-cloud experience, No track record with enterprise customers, Unwillingness to travel up to 30%

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