Position Details

Type Full-Time

Experience senior

Exp. Years 5+ years

Education Not specified

Category Business Analysis

About this role

Senior Business Analyst at Salesforce focusing on L2O Innovation; responsible for technology implementations, requirements capture, UAT, and backlog management to optimize the L2O roadmap and seller delivery.

Key Responsibilities

Writing business requirements
leading UAT
coordinating Go-Live
backlog management
cross-functional collaboration

Technical Overview

Hands-on BA duties with Salesforce platform knowledge; uses Google Slides/Sheets, Lucidchart, Excel, and PowerPoint; leads UAT and Go-Live readiness.

Ideal Candidate

The ideal candidate is a senior business analyst with 5+ years of experience, deep Salesforce exposure, and strong skills in UAT, backlog management, and change management. They should be able to partner with multiple stakeholders, produce clear documentation, and drive end-to-end Salesforce implementations.

Must-Have Skills

5+ years of Business Analyst experienceExperience with SalesforceProficiency in Google Slides and SheetsLucidchartMicrosoft Exceland PowerPointStrong documentation and communication skillsFamiliarity with Salesforce implementation lifecycle

Nice-to-Have Skills

Sales Operations or Business Operations experienceSalesforce certificationsBachelor's degree in business or related field

Required Skills

5+ years of Business Analyst experienceexperience with Salesforceproficiency in Google Slides/SheetsLucidchartExcelPowerPointUATchange management

Hard Skills

SalesforceSalesforce platformGoogle SlidesGoogle SheetsLucidchartMicrosoft ExcelPowerPointUATUser Acceptance Testingtest scriptsQABacklog managementChange managementFeatures & Enhancements programEnd-to-end implementation planning

Soft Skills

strong communicationcollaborationstakeholder managementattention to detailteam playeradaptabilityproblem-solvingtime management

Certifications

Preferred

Salesforce certifications

Industry & Role

Industry SaaS

Job Function Lead business analysis and program execution for Salesforce-based initiatives

Role Subtype Senior Analyst

Tech Domains Salesforce, Microsoft 365, SAFe, Program Increment Planning, PI Planning

Keywords for Your Resume

salesforcesalesforce platformgo-liveuatuser acceptance testingtest scriptsqachange managementbacklogfeatures & enhancements programend-to-end implementation planningproject managementbusiness analysisgoogle slidesgoogle sheetslucidchartmicrosoft excelpowerpointstakeholders

Deal Breakers

Bachelor's degree not specified, Less than 5 years of relevant BA experience, Lack of Salesforce experience

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