✦ Luna Orbit — IT Support & Helpdesk

Untitled Position

at Company

Unknown Posted March 29, 2026
Type Not Specified
Experience entry
Exp. Years Not specified
Education Not specified
Category IT Support & Helpdesk

This role supports AWS data center operations by performing hardware repairs, network troubleshooting, server rack installations, and responding to operational incidents. The technician works in a 24/7 environment and collaborates with various teams to maintain cloud infrastructure.

  • Perform server rack installations
  • Hardware break-fix
  • Troubleshoot network issues
  • Respond to operational incidents
  • Participate in on-call and maintenance activities

Focuses on hardware and network maintenance, operational incident response, documentation, and change management within AWS data centers.

The ideal candidate is an entry-level data center technician with skills in hardware repair, network troubleshooting, and server rack installations. They must have strong communication and organizational skills, be able to work independently and in teams, and be willing to work on-call and travel within the region.

hardware repairnetwork troubleshootingserver rack installationscommunicationorganizational skills
hardware repairnetwork troubleshootingserver rack installationson-call dutieschange managementdocumentationcommunicationorganizational skillsteamwork
server rack installationshardware repairnetwork troubleshootingdocumentationchange managementon-call duties
work prioritizationorganizational skillseffective communicationteamworkproblem-solvingquick reaction
Industry Cloud Computing
Job Function Maintain and support AWS data center hardware and network infrastructure.
Role Subtype Field Technician
Visa Sponsorship No
Data Center Technicianserver rack installationshardware repairnetwork troubleshootingon-call dutieschange managementdocumentationcommunicationorganizational skillsteamworkproblem-solvinghardware break-fixoperational incidentsdata center operationstravel

Inability to perform hardware repairs, Lack of communication or organizational skills, Not willing to work on-call or travel, Not authorized to work in the US

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